Hotel Contact Info:
You may have a question or comments regarding any of the different services available at the Roger Smith Hotel. Please click onto any of the hyperlinks below for the complete hotel contact info & details of each department:
- Hotel Contact
- Sales & Reservations
- Front Desk & Guest Services
- Housekeeping and Lost & Found
- Lily's Bar
- Meetings & Events
- Roger Smith Arts
HOTEL CONTACT
Phone: 212-755-1400
Fax: 212-758-4061
Email: reservations@rogersmith.com
Address: 501 Lexington Ave, New York, NY 10017
SALES & RESERVATIONS
Phone: 212-339-2064
Toll free phone: 800-445-0277
Email: reservations@rogersmith.com
Hours: Monday - Friday, 8:00am to 7:00pm,
Saturday and Sunday, 9:00am to 5:00pm, EST
FRONT DESK & GUEST SERVICES
Phone: 212-755-1400
Fax: 212-319-9130
Email: frontdesk@rogersmith.com.
Front Desk Manager:
Kucuk Bag, email: kbag@rogersmith.com.
HOUSEKEEPING AND LOST & FOUND
Phone: 212-755-1400
Email: housekeeping@rogersmith.com.
Housekeeping Management:
Mercedes Sanchez, email: msanchez@rogersmith.com
Annette Lue, email: alue@rogersmith.com
Office Hours: 8:00am to 5:00pm, 7 days a week
LILY'S BAR
Phone: 212-838-0844
Email: lilys@rogersmith.com
Website: rslilys.com
Reservations: opentable.com/lilys
Lily's Bar and Restaurant Management:
Ulrika Bengtsson, email: ubengtsson@rogersmith.com.
MEETINGS & EVENTS
Events Manager, Martha Rodriguez
Phone: 212-583-3195
Email: mrodriguez@rogersmith.com
ROGER SMITH ARTS
Director: Matt Semler
Phone: 212-339-2092
Email: msemler@rogersmith.com






